Namco App - Transforming the Gaming Experience with a Brand-New CRM Platform

Categories :

Client :

Experience a new era of gaming at Namco's amusement centers in Hong Kong with the revamped Namco mobile app, a collaboration between DigiSalad and Namco. Addressing the previous app's user experience (UX), user interface (UI), and loading time concerns head-on, our innovative mobile app aims to revolutionize the way users engage with the world of gaming. Packed with meticulously designed features, the new and improved Namco app enhances user convenience, entertainment, and engagement for an unforgettable gaming experience.


Immersive SVG Animations - A Portal to Gaming Bliss

Embracing the essence of entertainment and fun, the Namco app incorporates captivating SVG animations to create a truly immersive user experience. From the moment users launch the app, beloved Namco mascot warmly welcomes them with animated cheerfulness. Simultaneously, the background artfully loads, ensuring a seamless transition and minimizing any potential frustration caused by long loading times. With these delightful animations, Namco ensures that every interaction with the app is engaging, entertaining, and hassle-free, reflecting their commitment to providing a truly enjoyable and relaxing experience for all users.


VIP Zone - Your Exclusive Gaming Sanctuary

To entice app users to sign up and become members, the Namco app introduces an exclusive section reserved solely for members. Unlock a world of privileges and benefits as a member, gaining access to carefully curated content and exciting features. From redeeming exclusive coupons to accessing special promotions, this member-exclusive section is designed to enhance the overall experience and provide added value to our loyal users. 


Receipt Scanning - Unleashing Rewarding Possibilities with GPT4!

With the receipt scanning feature, customers can now effortlessly earn points and unlock a wide array of enticing rewards through the Namco app. By simply scanning their receipts from purchases made at Namco amusement centers, the GPT-4 artificial intelligence system will automatically authenticate verified valid receipts. After successful authentication, the user will be able to immediately obtain the corresponding points. These points can then be redeemed for exclusive gifts and benefits, making the gaming experience even more rewarding and enjoyable.


Not only does the receipt scanning feature provide a seamless way for customers to earn rewards, but it also offers valuable insights for Namco. With the introduction of GPT 4, the app has the ability to analyze the receipt data, including the spending amount, time, location and so on. Namco gains a deeper understanding of customer behavior and preferences. This valuable information enables Namco to personalize offers, enhance the overall customer experience, and tailor future promotions to cater to the specific needs and interests of their loyal customer base.


With the receipt scanning feature, we have created a win-win situation where customers can earn exciting rewards while Namco gains valuable insights to continuously improve and exceed customer expectations.

A New CRM Platform - Crafting a Personalized Gaming Odyssey

The Namco app is powered by a meticulously integrated CRM system that elevates the user experience to new heights. It facilitates personalized communication and offers, making each user's journey unique and engaging. The CRM's insights into user activities enable Namco to deliver finely-tuned promotions, transforming each interaction into a VIP experience.


Advanced Store Sorting and Filtering - Navigate with Precision

The app's advanced store sorting and filtering functionalities allow users to effortlessly locate Namco amusement centers or filter by their interests. Keeping users informed about the latest promotions and events is effortless, ensuring they're always in the loop and ready for their next gaming adventure.


Powerful CMS – The Engine Behind Namco's Digital Success

At the helm of the app's functionality is DigiSalad's robust CMS, providing Namco administrators with an intuitive dashboard for unparalleled content and user management. This comprehensive system ensures real-time updates and seamless communication with the user community, maintaining the app's vitality and relevance.


A Bold Leap Forward - The Future of User Engagement

With the launch of the Namco app, DigiSalad has once again affirmed its commitment to pushing the boundaries of digital innovation. This app isn't just a tool; it's an extension of Namco's brand ethos – to provide engaging, fun, and rewarding experiences to its loyal customers. The integration of a new CRM platform marks a bold leap forward, ensuring that every interaction is not just a transaction, but a step towards building a lasting relationship. As users enjoy the array of features and the personalized touch of the CRM, Namco is positioned to continuously delight its audience, fostering a community where loyalty and engagement are the cornerstones of success. DigiSalad is thrilled to partner with Namco on this digital journey and looks forward to seeing how this app redefines what it means to be a leader in the entertainment industry.